Shipping policy
Got it! Here's the updated shipping policy:
Pongwu Cologne — Shipping Policy
Effective Date: May 26, 2026 Contact: lazysage37@gmail.com Website: pongwuworldwide.com
Order Fulfillment
All orders are fulfilled within 0–2 business days of being placed. You will receive a confirmation email once your order has been processed and shipped.
Shipping Times
Once fulfilled and handed off to the carrier, delivery times are as follows:
- Monday – Friday orders: 2–3 business days after fulfillment
- Weekend orders (Saturday – Sunday): 3–4 business days after fulfillment, as orders placed on weekends are queued for the next available fulfillment window
Estimated Delivery Window
| Order Placed | Fulfillment | Estimated Delivery |
|---|---|---|
| Weekday | 0–2 days | 2–5 business days total |
| Weekend | 0–2 days | 3–6 business days total |
Important Notes
- Shipping times are estimates and not guaranteed. Delays caused by the carrier, weather, or other circumstances outside our control are not the responsibility of Pongwu Worldwide.
- We currently ship within the United States only unless otherwise stated.
- Once an order has shipped, we are unable to modify the shipping address.
- Pongwu Worldwide is not responsible for packages marked as delivered but reported missing. Please contact your local carrier directly in that case.
Questions?
Reach us at lazysage37@gmail.com and include your order number for the fastest response.